Privacy Policy

Effective Date: 22/04/2026

Eve’s Wellbeing Practice is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit eveswpractice.co.uk or use our services.

1. Who We Are

Eve’s Wellbeing Practice is a wellness clinic based in Preston, Lancashire, providing IV vitamin therapy and intramuscular injections.

Data Controller: Eve’s Wellbeing Practice

Location: Preston, Lancashire, United Kingdom

Email: info@eveswpractice.co.uk

2. Information We Collect

We may collect and process the following data:

Personal details: name, date of birth, contact details (email, phone number)

Medical information: relevant health history required for treatments

Appointment details: booking information and treatment records

Payment information: processed securely via third-party providers (we do not store full payment details)

Website usage data: IP address, browser type, pages visited (via cookies)

3. How We Use Your Information

We use your data to:

Provide and manage appointments and treatments

Assess your suitability for treatments

Maintain accurate medical records

Communicate with you regarding bookings or enquiries

Improve our website and services

Comply with legal and regulatory obligations

4. Lawful Basis for Processing

We process your data under the following lawful bases:

Consent – for marketing communications (if applicable)

Contract – to provide booked services

Legal obligation – to comply with healthcare regulations

Vital interests – where necessary for your health and safety

5. How We Store and Protect Your Data

Your data is stored securely and handled confidentially. We take appropriate measures to protect your information from unauthorised access, loss, or misuse.

Medical records are retained in line with UK healthcare regulations.

6. Sharing Your Information

We do not sell your data. We may share your information with:

Healthcare professionals where necessary for your care

Regulatory bodies if required by law

Secure third-party providers (e.g. booking systems, payment processors)

All third parties are required to respect your data and keep it secure.

7. Cookies

Our website may use cookies to improve your experience. These may include:

Essential cookies (site functionality)

Analytics cookies (to understand website usage)

You can control cookies through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data (where applicable)

Restrict or object to processing

Withdraw consent at any time

To exercise your rights, please contact us using the details below.

9. Data Retention

We retain personal and medical data only as long as necessary to comply with legal, medical, and regulatory requirements.

10. Contact Us

If you have any questions about this policy or your data, please contact:

Eve’s Wellbeing Practice

Email: info@eveswpractice.co.uk

Location: Preston, Lancashire

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.